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How To Order

Find the product you would like to buy, then add it to your shopping basket.
If you require more than 1 of an item, type in the quantity you require, then click on 'Update basket'
To remove an item from your basket, select it and then update your basket.
Once you are happy with your selection, click on 'Checkout'.
 
For us to process your order, you need create an account, or log in if you have ordered from us before. We need to know your name, email address (to let you know the status of your order and contact you if there is a problem) We need to know your address so we know where to post your parcel to.
You will be informed as to the progress of your order via email and you can also check on this when you log in.
 
Checkout
Choose your payment method and delivery service.
Please note:
*** indicates that we hold a lower stock quantity than you have in your basket. You can continue to pay for your order but there may be a delay in processing it. Should we not be expecting additional stock in the near future, we will refund when necessary.
Schools - sorry, we do not accept purchase orders or offer credit accounts. You can still place your order by selecting bacs at checkout and printing the invoice. Our bank details can be found on the order acknowledgement sent to you via email. Orders will be despatched once your payment has been received.
 
On completion of your order
You will receive an email from us confirming that we have received your payment and that your order is being processed. Should you not receive an email, it means that either, the payment process was not completed or the email address you have provided us with is incorrect.
All orders must be placed via our website; we do not take orders over the phone.
In order to keep our prices as low as possible, we do not produce a printed catalogue.
Orders will only be dispatched once payment is received.
We do not send on out-of-stock items (back order).
We do not supply to the trade nor sell wholesale.
 
By using the website you confirm that you are at least 18 years old.  We do not sell products to children, but we do sell children's products for purchase by adults. Our products are only suitable for children 3 years old and over.
 
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