Delivery and Returns
Delivery Cost - flat rate delivery cost regardless of order size.
£2.25 - Estimated delivery time - 2-5 working days from despatch
£2.95 - Estimated delivery time - 1-3 working days from despatch
Orders over £30.00 are delivered free Royal Mail 1st Class. Please ensure you select Free Delivery during checkout.
£9.00 per entire order
Rest Of World
£15.00 per entire order.Any import taxes and duties are the responsibility of the purchaser.
We aim to have in stock all the items on our website. Our stock control system enables you to purchase the quantity that we have in stock only.
If, on the rare occasion, a mistake is made and the item is out of stock, we will send only the items in stock and adjust your invoice accordingly. Any difference in the order value will refunded.
If your order is placed before 3.00 pm it will be despatched the same day.After 3.00 pm, despatch will be the following day (Monday to Friday)
Notification is sent to you when your order is ready for dispatch.
Once despatched, we can only estimate delivery times; sometimes they may take longer than expected. Royal Mail is used for the vast majority of our parcels. Should you not be in when delivery is attempted, Royal Mail will leave a card giving you instructions regarding the collection of your parcel.
We endeavour to deliver by the date specified but, shall be under no liability for any delay in delivery or the consequence thereof however caused and you hereby waive all your rights irrevocably in respect of any loss or damage suffered or incurred directly or indirectly as a result of any late delivery of the goods.
Returns and Refunds
We offer a 100%, no quibble, money back guarantee. You can cancel your order for any reason before the goods are dispatched or within 30 days of receiving them.
If you need to return an item please contact us, quoting your order number. The goods must be returned to us for a refund to be made.
If, on the rare occasion, a product is found to be defective, we will replace it free of charge. You will need to return the item and your costs will be reimbursed.
If a product is not suitable for your needs, we offer a full refund, but will not be liable for any return costs. Please take your time in selecting your items carefully. It is important that you read the product description fully for each product that you buy, paying particular attention to the sizes given. You are responsible for both the postage and the goods when returning items to us.
We cannot refund any items we do not receive nor be responsible for any damages or losses made by the Royal Mail when returning goods to us. In the case of losses made by the Royal Mail when returning items to us it will be the customer's responsibility to make a claim against the Royal Mail.
A proof of posting certificate should be obtained from the post office. Recorded delivery is not necessary, and the cost of this will not be refunded should you choose to use it.
If you are returning only part of an order unfortunately we cannot refund your original postage.